About me

I am a Team Lead for Infrastructure from Münster, NRW, working with various IT systems. I enjoy turning complex problems into simple, efficient, and intuitive solutions.

My job is to design and manage your IT infrastructure to be both functional and user-friendly. Additionally, I ensure that your IT landscape has a personal touch, making it attractive and easy to use. My goal is to find the best solution for your infrastructure. I work on internal infrastructures and guide the optimal process for migrating and subsequently utilizing both hardware and software effectively

What I'm Doing

  • System Monitoring

    Implementing advanced monitoring solutions to ensure optimal performance and uptime of IT systems.

  • Backup Solutions

    Ensuring data integrity and availability through robust backup and recovery strategies.

  • Server Management

    Managing and maintaining server infrastructure to ensure reliable and efficient operations.

  • AWS / Cloud Solutions

    Expertise in deploying, managing, and optimizing AWS and cloud-based infrastructure solutions.

  • AI & Automation

    AI-powered workflow and process automation using n8n and PowerShell for operational efficiency.

  • KPI & Process Management

    Definition, management, and monitoring of operational KPIs for prioritization and continuous process improvement.

Colleague Feedback

  • Nico

    Nico

    Simon is one of my best colleagues. His performance and dedication are outstanding. He works extremely reliably and constantly brings fresh ideas that help move the team forward. In addition, he is notable for his helpfulness and cooperative nature, both of which significantly enhance the work atmosphere.

  • Josi

    Josi

    Working closely with Simon as a colleague is an absolute pleasure. I deeply value his reliability, which ensures smooth collaboration, and his open and collegial manner, which creates a positive and productive working atmosphere. Simon’s passion for IT shines through in all aspects of his work, from strategic planning to his active involvement in hiring processes. His ability to inspire and motivate others, even in challenging times, makes him an invaluable colleague.

Nico
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Nico

Technical Proficiencies

Resume

Education

  1. Pictorius Berufskolleg Coesfeld

    August 2017 — July 2020

    • Final grade: 2.3
    • Vocational school attended alongside apprenticeship

  2. Pictorius Berufskolleg Coesfeld

    July 2014 — June 2017

    • Final grade: 2.5
    • Advanced technical college entrance qualification as an Information Technology Assistant

Experience

  1. IT-Infrastructure Team Lead @ shopware AG

    July 2024 — Present

    • Technical and organizational leadership of IT infrastructure team (3 employees)
    • Strategic development of scalable and highly available IT infrastructure (On-Premises & Cloud)
    • Responsibility for capacity and resource planning including budget management
    • Active management and monitoring of operational KPIs to ensure stability and efficiency
    • Automation and standardization of infrastructure and operational processes
    • Implementation of AI-powered automations and low-code workflows (e.g., n8n)
    • Coordination of complex infrastructure projects and collaboration with DevOps, ISO, and Security teams
    • Ensuring operation, availability, and reliability of central IT services

  2. IT-Administrator @ shopware AG

    April 2022 — July 2024

    • Design, implementation, and operation of heterogeneous IT infrastructures
    • Introduction and operation of monitoring and alerting systems (PRTG) for proactive issue detection
    • Migration, operation, and maintenance of virtualized server environments (VMware, ESXi, VxRail)
    • Administration of Windows Server infrastructures including backup and recovery solutions (Veeam Backup & Replication, Veeam for Microsoft 365)
    • Analysis and sustainable resolution of complex infrastructure, system, and network issues (Root-Cause-Analysis)
    • Responsibility for network architecture and network technologies
    • Supervision, training, and development of apprentices including successful completion of trainer certification (07/2023)

  3. System Administrator @ Compart IT-Solutions GmbH

    August 2020 — April 2022

    • Administration and customer support of diverse infrastructures on-site or remotely (Windows Server & Client Operating Systems)
    • Administration of virtual server environments (Hyper-V)
    • First and Second-Level Support

  4. Apprenticeship as an IT Specialist @ Faltmann Datentechnik GmbH & Co KG (now Compart IT-Solutions GmbH)

    August 2017 — Juli 2020

    • Specialization: System Integration
    • Management of own projects in the field of network administration

My skills

  • Server Management
    80%
  • Backup Solutions
    70%
  • System Monitoring
    90%
  • AWS / Cloud Solutions
    50%
  • AI & Automation (n8n, PowerShell)
    75%
  • Network Architecture & Security
    80%

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